Shipping & Payment
Shipping
Shipment processing time
All orders are processed within 48 hours
Delivery estimates is 2-5 business days, Some remote areas 5-7 business days for reference.
Business Day:From Monday to Friday.
Note: If the address provided is inaccurate or incomplete, or there are unverified details in the order, the order processing time may be delayed by 1-2 business days; P.O. Box address is unavailable, please leave a detailed street address; a phone number is required so that the courier company needs to contact you for delivery. Any additional costs incurred will be borne by the buyer.
We typically collaborate with trusted courier services such as FedEx, UPS, and USPS. The actual courier carrier upon receipt will prevail. Our preference is to select the closest courier for speedy delivery. In case of adjustments, notice may not be provided.
**At the moment, Some specific regions in US we are unable to reach. Please note that if your order falls within these areas, it will be automatically canceled, and you'll receive a prompt refund through the original payment method. We apologize for any inconvenience this may cause and appreciate your understanding. Your feedback is valuable, and you can share your suggestions in our community as we work diligently to enhance our services based on your input.Or mail service@rabbitgoo.com Do not support US zip code details.
Shipping cost
Orders over $85 within the US qualify for free shipping. For orders below $85, you'll see the shipping rates during checkout.If you have any questions, please do not hesitate to contact us.
| Country | Delivery times | Shipping fee |
| US | 2-5 business days | Shipping fee |
| UK | 5-10 days | Shipping fee |
| Canada | Shipping fee | |
| Australia | Shipping fee | |
| Gemanay | Shipping fee |
Order tracking
Once your order ships, you'll receive a Shipment Confirmation email with your tracking number(s). Your tracking number will become active within 24 hours. We're making sure you stay in the loop!If you have any questions, please do not hesitate to contact us.
Taxes
Excise taxes in the U.S. will be applied based on the laws of each state. The tax will be automatically calculated during checkout for your convenience.If you have any questions, please do not hesitate to contact us.
Damages
If you receive damaged items, please promptly email us a photo at service@rabbitgoo.com. We'll replace damaged goods, but kindly note that we can only process replacements within 24 hours of the 'Delivered' status. Your satisfaction is our priority!
If you have any questions, please do not hesitate to mail service@rabbitgoo.com
About Paymnet
We accept payment mothod is Visa,Master,JCB,American Express. If you have any questions, please mail us service@rabbitgoo.com.